Privacy Policy

Effective Date: 20.07.2026

Jam Jar Lounges Limited ("Jam Jar", "we", "us", or "our") is committed to protecting your privacy and managing your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, book an event, or use our services.

1. Who We Are

Jam Jar Lounges Limited
47 Victoria Road
Scarborough
North Yorkshire
YO11 1SH

Company Number: 17025140

Email: info@jamjarscarborough.co.uk

We are the data controller responsible for your personal information.

2. Information We Collect

We may collect the following information:

Information you provide:

Name
Email address
Telephone number
Postal address (where required)
Booking details
Event attendance information
Payment information (payments are processed securely by third-party payment providers)

Information collected automatically

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Website usage information through cookies and analytics.

3. How We Use Your Information

We use your information to:

Process bookings and purchases
Respond to enquiries
Manage wine tasting events and private bookings
Process payments
Provide customer support
Improve our website and services
Comply with legal obligations
Send marketing communications where you have chosen to receive them

4. Marketing

We will only send marketing emails where:

you have subscribed to receive them, or
you have otherwise consented.

You may unsubscribe at any time by following the unsubscribe link in our emails or by contacting us.

5. Legal Basis for Processing

We process personal information under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (where required)

6. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted service providers including:

Wix (website hosting)
Eventbrite (event bookings)
Payment providers such as Teya
Accountants and professional advisers
Government authorities where legally required

These providers only receive the information necessary to provide their services.

7. Payment Information

We do not store your payment card details.

Payments are processed securely by our payment providers using encrypted systems.

8. Cookies

Our website uses cookies to:

improve website performance
remember preferences
analyse website traffic
support security

You can manage cookies through your browser settings.

For more information, please see our Cookie Policy.

9. Data Retention

We retain personal information only for as long as necessary.

This may include retaining information:

for legal and tax purposes
to comply with accounting requirements
to resolve disputes
to manage future bookings where appropriate

When information is no longer required, it is securely deleted.

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information (where applicable)
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

11. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

12. Third-Party Websites

Our website may contain links to third-party websites including:

Eventbrite
Facebook
Instagram
Google Reviews

We are not responsible for the privacy practices of those websites.

13. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website.

15. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact:

Jam Jar Lounges Limited

47 Victoria Road
Scarborough
North Yorkshire
YO11 1SH

Email: info@jamjarscarborough.co.uk

16. Complaints

If you are unhappy with how we manage your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk